GDPR Policy

What is GDPR?

The GDPR is Europe's framework for data protection laws. The legislation is designed to harmonise data privacy laws across Europe as well as give greater protection and rights to individuals.

Our Commitment

Express Nursing is committed to protecting the privacy and personal data of all individuals we work with, including service users, staff, and partners.

We comply fully with the UK GDPR and Data Protection Act, ensuring personal data is handled lawfully, fairly, and securely.

What is 'Personal Data'?

Personal data includes any information about a living individual which could make them identifiable. We recognise that some data is particularly sensitive and requires enhanced protection. There are two types of personal data:

Personal DataSensitive Personal Data
NameRacial or ethnic origin
AddressPolitical opinions
Medical details or banking detailsReligion
Place of birthMembership of a trade union
Contact numbersHealth
GenderSex life
Marital statusCriminal activity

How We Use Personal Data

We collect and process personal data to:

  • Deliver safe and effective care services
  • Provide staffing and recruitment services
  • Meet legal and regulatory requirements
  • Support operational and clinical decision-making

All data is processed only where there is a lawful basis to do so.

Your Rights

We respect the rights of individuals under GDPR, including:

  • The right to access personal data
  • The right to correct inaccurate information
  • The right to request deletion (where applicable)
  • The right to restrict or object to processing

Data Security

We take appropriate technical and organisational measures to ensure personal data is protected against:

  • Unauthorised access
  • Loss or misuse
  • Disclosure or breach

All staff are trained in data protection responsibilities and expected to follow strict confidentiality standards.

Consent and Transparency

Where consent is required, we ensure it is freely given, specific, informed and unambiguous. We are transparent about what data we collect, why we collect it, and how it is used. Individuals can withdraw consent at any time.

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