Business Development Manager – Complex Care (Private Sector)

The Business Development Manager will be responsible for building strategic relationships with case management companies, personal injury solicitors, deputyships, and private healthcare professionals to secure high-value complex care packages.

This role requires a strong understanding of catastrophic injury care pathways, medico-legal cases, and privately funded care packages.

Business Development

Develop and execute a business development strategy targeting the private complex care market

Identify and secure new care packages from case management companies and injury solicitors

Build relationships with:

• Case Management companies
• Personal Injury Solicitors
• Clinical Negligence Solicitors
• Deputyship and Court of Protection teams
• Rehabilitation providers
• Private hospitals and neuro rehab centres

Relationship Management

• Establish long-term partnerships with key referrers and decision-makers
• Attend industry events, conferences, and networking events
• Deliver presentations and service introductions to case managers and legal teams

Pipeline Development

• Generate a pipeline of high-value complex care referrals
• Manage enquiries from initial referral through to package mobilisation
• Work closely with clinical teams to ensure smooth onboarding of new clients

Market Intelligence

Maintain up-to-date knowledge of:

• Case management sector
• Catastrophic injury care market
• Competitor providers
• Funding pathways (litigation, deputyship, private funding)

Internal Collaboration

• Work with clinical leads and operations teams to design bespoke care packages
• Support tender responses and service proposals
• Provide market feedback to senior leadership

Essential

• Proven business development experience in complex care, healthcare, or community care
• Experience working with:
  • Case management companies
  • Personal injury / clinical negligence solicitors
  • Medico-legal sector

• Track record of winning high-value care packages
• Strong professional network within the catastrophic injury sector

Desirable

• Experience in complex care / neuro rehab / spinal injury services
• Understanding of Court of Protection and litigation funding
• Existing relationships with case managers and legal firms

Skills

• Excellent relationship building and networking skills
• Commercially driven with a focus on high-margin opportunities
• Strong negotiation and presentation skills
• Ability to operate independently and manage a sales pipeline

• Competitive salary
• Uncapped commission structure
• Performance bonuses
• Career progression within a growing complex care provider
• Opportunity to build a new private sector referral network